Kitchens U Build Campbellfield

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Reviews of Kitchens U Build Campbellfield

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  Mary Ky Added February 23, 2018

  ★ ☆ ☆ ☆ ☆
  Order kitchen with Marissa who I gave the specifications for the oven (I had already purchased), fridge and microwave. After the first measure I got plans which were wrong, fridge space was too small.
  Kitchen arrived and their installer Joe came to put it in, as soon as oven tower was constructed I questioned if it was correct as it did not look big enough and sure enough it wasn't, he at one point wanted to knock out our plaster wall to make it fit.
  Was very unhappy with the results and when I gave Marissa the feedback she was rude and said there was nothing wrong with it that she was the expert (very very questionable).
  Eventually contacted her supervisor and after some back and forth had the oven tower redone. Installer Joe came again to fit and when he stepped out to get something my husband checked the oven space only to find it was wrong. When he pointed it out to Joe on his return, his response was that the measuring tapes were different. I'M NOT JOKING NEITHER WAS HE.
  Whole experience was a nightmare, these people don't like it when you point out that something doesn't look right, don't like to be told they did it wrong and give you a bunch of excuses and don't take responsibility for their mistakes. Worst of all was Marissa and Joe never apologised instead they were rude and abrupt and we unfortunately had to deal with Joe coming into our home and making us feel uncomfortable.
  Glad to see the end of it and will never ever go to these guys again or recommend anyone.

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